Congratulations on winning a contest or selling a domain in our Marketplace. Your next steps are simple, please complete the items on this checklist before requesting a payout:
W9 or W8-BEN Form
Before requesting payment, you must send us your W9 or W8-BEN form. You only need to send this form once. This can be sent to us using our chat bubble (located in the bottom right corner) or emailed to service@atom.com
Atom may require additional verification of any user to uphold the Atom Terms of Service.
We currently allow 4 different payout methods (i.e. PayPal, Payoneer, BitPay, and Wise) to pay our sellers and winning creatives.
PayPal Account
When you are requesting a payout, you are asked to provide your PayPal email id. Atom will then transfer your winnings to that PayPal account.
In order to protect the integrity of our platform, we require a confirmation that your PayPal account status is 'Verified'. To verify your PayPal account you must log in, and confirm that your account status is 'Verified'.
Payout via Crypto (BitPay)
Atom now supports payouts via Cryptocurrency. These payouts are handled by our BitPay integration, so sellers must setup an account on BitPay in order to receive their payouts via this method. To be paid out via Crypto:
Go to your Account Details page
Click the Add Payment Method button
Click Add BitPay
Click Setup BitPay Account (see below image, item 1) to log in (or create your account) and then verify your BitPay account. (Important: Your BitPay email address must match your Atom.com account email address)
Once your BitPay account has been verified, click on Activate (see below image, item 2) to activate the BitPay payout method on atom.com.
Now, your account will show as "Authenticated" next to the payout method in your Atom Settings.
6. IMPORTANT: You will receive an email from BitPay with the subject: "Atom.com LLC requests to pay you with crypto using BitPay". Open this email and click Get Started.
You will then be directed to your BitPay settings to set up your Receiving Crypto Wallet Address. Refer to BitPay's help documentation for instructions on setting up your Receiving Crypto Wallet Address.
7. Go to your Atom.com Payout Preferences and select BitPay as your preferred payout method.
Moving forward, Atom will transfer your payout to your BitPay account.
Important Notes
1) BitPay charges a 1% fee for withdrawals via Crypto. This 1% fee will be deducted from your payout account.
2) Payouts via BitPay are not processed immediately. Once Atom has processed your Payout, BitPay will release the payment by end of the business day.
Atom.com Standard Payout Timelines
Payouts for Domain sales are typically processed within 1-3 days after they are requested.
Payouts for contest balances are typically processed 5-7 days after they are requested. However, if you have won more than 5 contests, and your account is in good standing (for example, no policy violations), payouts for contest balances will be processed within 1-3 business days.
Processing Timelines for Payment Channels
Here are the typical payout timelines for Payout Channels:
PayPal or Payoneer: Payments are typically processed by PayPal and Payoneer within a few hours.
BitPay: Payments are released by BitPay in batches, usually at the end of a business day. If you request a payout after office hours, please allow until the end of the next business day for processing.
Bank Transfer: Your bank may take a few days to deposit the payout in your account, depending on your country and bank policies.