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Use Atom nameservers and manage DNS records

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Written by Atom
Updated this week

If your domain is using Atom nameservers, you can create and manage DNS records directly inside Atom (A, CNAME, MX, TXT, etc.). DNS records tell the internet where to send your website traffic and email.

Before you start

  • Make sure the domain is actually using Atom nameservers.

  • If you’re switching from another DNS provider, copy your existing DNS records first so your website/email doesn’t break.

Step 1: Confirm you’re using Atom nameservers

  1. Log in to your Atom account.

  2. Go to Domain Manager under My Domains. (link)

  3. Click your domain to open its settings.

  4. Select Atom Nameservers, then Save.

If you’re using nameservers from other services such as Cloudflare / Shopify / Squarespace / etc., DNS must be managed there, not in Atom.

Step 2: Open DNS management for your domain

  1. In Domain Manager, open the domain.

  2. Go to DNS / DNS Records (sometimes shown as “DNS & Nameservers”).

  3. You’ll see your current records list.

Step 3: Add a DNS record

  1. When Atom Nameservers are saved, you will see a button "DNS Records" above "Name Servers" section. Click "DNS Records" button

  2. Now you are seeing "DNS Records Manager" page

  3. Click +Add Record to add new records

    • Type (A, CNAME, MX, TXT, etc.)

    • Name (host) (example: @, www, mail, _acme-challenge)

    • Value (example: an IP V4 Address, Mail Server, and etc )

    • TTL (leave default if you’re not sure)

    • Priority (MX records only; your email provider tells you what to enter)

  4. Click Save.

Use the exact values from your provider’s setup guide, then add them in Atom DNS.

Editing or deleting a record

  1. Find the record.

  2. Click Edit icon to edit the record.

  3. Click Delete icon to delete the record.

How long do DNS changes take?

  • Many changes apply quickly, but full propagation can take minutes up to 24–48 hours depending on caching.

Troubleshooting checklist

  • Not working? Confirm the domain is using Atom nameservers.

  • Website not loading? Check you didn’t accidentally remove the old A/CNAME records.

  • Email stopped working? Make sure MX records match your provider exactly and priorities are correct.

  • Record conflicts: You can’t have a CNAME and another record (A/TXT/MX) on the same host name (like www).

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